The syllabus

8 Chapters · 22 Lessons

  1. 1

    Module 1: Introduction to the Practice

    1. (Included in full purchase)

      Overview of Luminous Mental Health Counseling

    2. (Included in full purchase)

      Administrative Assistant Role and Responsibilities

    3. (Included in full purchase)

      Office Operations and Procedures

  2. 2

    Module 2: Scheduling and verifying insurance

    1. (Included in full purchase)

      Introduction to our systems

    2. (Included in full purchase)

      Documentation and Record Management

    3. (Included in full purchase)

      Clinician out of office procedure

  3. 3

    Module 3: Billing and Insurance

    1. (Included in full purchase)

      Insurance Verification

    2. (Included in full purchase)

      Billing Processes

    3. (Included in full purchase)

      Sliding Scale and Payment Plans

  4. 4

    Module 4: Communication and Client Support

    1. (Included in full purchase)

      Professional Communication Skills

    2. (Included in full purchase)

      Supporting Clinicians

    3. (Included in full purchase)

      Client Onboarding and Follow-Up

  5. 5

    Module 5: Technology and Tools

    1. (Included in full purchase)

      Practice Management Software

    2. (Included in full purchase)

      Communication Platforms

    3. (Included in full purchase)

      Data Security

  6. 6

    Module 6: Policies and Compliance

    1. (Included in full purchase)

      HIPAA and Confidentiality

    2. (Included in full purchase)

      Practice Policies

    3. (Included in full purchase)

      Emergency Protocols

  7. 7

    Module 7: Professional Development

    1. (Included in full purchase)

      Time Management and Organization

    2. (Included in full purchase)

      Interpersonal Skills

    3. (Included in full purchase)

      Continuous Improvement

  8. 8

    Module 8: Assessment and Certification

    1. (Included in full purchase)

      Assessment and Certification

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